Returns and Exchanges

Change your mind? Need a different size or color? As long as your boots are unworn (i.e., unscuffed, unscratched outsoles), unused (i.e., with original tags & packaging) and within 30 days of purchase, all you need to do is the following:

How to Make a Return

1. Click here and follow the steps to complete your return or exchange.

2. Print the pre-paid shipping label and place on the original packaging.

3. You'll get an email as soon as your return has been processed. Please allow 1-2 business days for process after receipt of item.

Still Have Questions?

Our customer care representatives are standing by! Please have your order number ready and give us a call with any questions or concerns 562-445-8204.

Prefer email? You can reach us at hello@bonanzaboots.com.